Pay Your Bill

We want to make paying your bill simple.

Payment options

You can pay your bill in the following ways:

In person at:
- East Gippsland Water, 133 Macleod Street, Bairnsdale
- Any Australia Post Office (Biller Code: 0436)
Direct Debit
Online at Post Billpay (opens external website)
By telephone – call 131 816
BPay – Biller Code 16063
By post – PO Box 52, Bairnsdale Victoria 3875
Centrelink (Centrepay) – call 1300 720 700

Payment arrangements

We offer customers a variety of financial assistance options, including flexible instalment payment plans.

Flexible instalment plans enable customers to manage their individual budgets and circumstances through agreed weekly or fortnightly payments.

We are also able to provide our customers with an Easyway card. This enables customers to pay by instalments at East Gippsland Water, 133 Macleod Street, Bairnsdale or at any Australia Post Office.

For more information, please contact our Customer Team on 1800 671 841.

Pay online

Click the button below to pay your bill online at Post Billpay. The Billpay Code is 0436.

Make sure you have your bill with you.

Pay Your Bill Online

Report an Issue

If you observe a burst main, leakage, or sudden drop in water pressure, please immediately notify us on 1300 134 202 (Available 24 Hours).

East Gippsland Water acknowledges the Gunaikurnai people as the Traditional Custodians of the land and water on which we live and work. We pay our respects to Elders past and present. We commit to working respectfully to honour their ongoing cultural and spiritual connections to this country.